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Date: Thursday, June 4, 2020
Time: 1:00pm – 2:00pm
Presenter: Pat Wagner

Your customers expect they can pay bills, order products and services, earn discounts, and talk to an expert online. How can you anticipate difficulties, provide solutions, collect data about failures, and leave your customers happy? What kind of planning, training, and technology are required? What are the costs of being a virtual problem-solver?

For anyone who working for or running a business, nonprofit, or government agency online
Register here for this webinar.

Pat Wagner has been a workplace training and consultant for over 40 years. She is impressed about how well people are coping with
the isolation and restrictions of the Covid-19 era and wants them to feel even more confident and competent as they deal with common technology challenges.